I have had the pleasure of working repeatedly with Olivia Z. and her team on custom felt products, and it is always such a positive experience. The factory produces high-quality felt - sturdy, vibrant in colors, and soft yet structured to hold the shape of the products - while handling bulk orders efficiently and carefully. What really makes the partnership special is Olivia Z. herself - she is incredibly amicable, cheerful, approachable, and always goes out of her way to make the process smooth and enjoyable. Working with her feels effortless, and I genuinely love partnering with her and her team on every project.